We’re committed to providing a secure and efficient checkout experience. Below is our Payment Policy, outlining our exclusive payment method, how it works, and other essential details.
1. Accepted Payment Method
- We exclusively accept payments via PayPal.
- Through PayPal, you can pay using your PayPal balance, a linked bank account, or a credit/debit card (Visa, MasterCard, American Express, Discover) connected to your PayPal account.
- No direct credit/debit card payments or other methods (e.g., cash on delivery) are accepted outside of PayPal.
2. Currency
- All transactions on StreetwearGrit are processed in U.S. dollars (USD).
- If your PayPal account or linked payment method uses a different currency, PayPal may apply currency conversion fees. Please refer to PayPal’s terms for more information.
3. Payment Process
- Prices displayed on the website do not include shipping fees or applicable taxes, which will be added at checkout.
- Payment is required at the time of purchase via PayPal. Your order will not be processed until payment is successfully authorized.
- Once your payment is confirmed, you’ll receive an order confirmation email from us.
4. Security
- We prioritize your safety. All payments are processed through PayPal’s secure platform, which uses advanced encryption to protect your financial details.
- We do not store your payment information on our servers; all transactions are handled directly by PayPal.
5. Failed Payments
- If your PayPal payment fails (e.g., due to insufficient funds, an unlinked card, or account issues), you’ll be notified at checkout.
- You can log in to PayPal to update your payment method (e.g., link a credit card or add funds) and retry. Your order will remain pending until payment is completed.
6. Refunds
- Refunds will be issued back to your PayPal account, either to your PayPal balance or the original payment method (e.g., credit card) used.
- Refund processing typically takes 1-3 business days via PayPal, though it may take longer to reflect on your credit card statement, depending on your bank.
- See our Return Policy for full details.
7. Billing Issues
- If you notice a payment error (e.g., incorrect charge), please contact us at [email protected] within 7 days of the transaction with your order number and details.
- We’ll coordinate with you and PayPal to resolve the issue quickly.
8. Fraud Prevention
- We reserve the right to verify orders or payments to prevent fraud. This may include contacting you for additional information or canceling suspicious orders.
- Orders flagged as potentially fraudulent will not be processed until verified.
9. Contact Us
Questions about payments? We’re here to help! Reach out to us at:
- Email: [email protected]
- Support Hours: Monday-Friday, 9 AM – 5 PM PST
Thank you for choosing StreetwearGrit! We’re thrilled to deliver your streetwear favorites.